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Define Your Preferance.
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We Are The Best.
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VANTA â Delivery Policy
At VANTA, we are committed to delivering your favorite fashion items safely and efficiently.
đĻ Delivery Time
Inside Dhaka: 1â3 working days.
Outside Dhaka: 3â5 working days.
đ Delivery Charges
Delivery charges depend on your delivery location and order size. The applicable charge will be communicated during order confirmation.
đ Order Processing
Orders are processed after confirmation. During holidays or promotional campaigns, processing and delivery may take additional time.
đ Order Confirmation
Our team may contact you to verify your order details, phone number, and delivery address.
đ Product Inspection
Please check your order upon delivery. If you receive a damaged or incorrect product, contact our support team as soon as possible.
â ī¸ Delivery Delays
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
đŠ Customer Support
For delivery-related questions or assistance, please contact us through our official VANTA social media page.
Thank you for choosing VANTAâDefine Your Presence. đ¤
# VANTA â Refund Policy
At **VANTA**, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience.
### 1. Refund Eligibility
Refunds may be considered if you receive a damaged, defective, or incorrect product. Customers must notify us within 48 hours of receiving the order.
### 2. Non-Refundable Items
Products that have been used, washed, damaged due to customer negligence, or returned without their original condition may not qualify for a refund.
### 3. How to Request a Refund
To request a refund, contact us through our official VANTA Facebook page and provide your order details, a description of the issue, and clear photos or videos of the product.
### 4. Refund Approval
Our team will review your request and inform you whether it qualifies for a refund. Approved refunds will be processed through an agreed payment method.
### 5. Refund Processing Time
Approved refunds will generally be processed within 7â10 business days, depending on the payment provider.
### 6. Delivery Charges
Delivery charges may be non-refundable unless the issue results from an error on our part or applicable law requires otherwise.
### 7. Contact Us
For refund-related questions, please contact our official VANTA customer support page.
**VANTAâDefine Your Presence. đ¤**
Thank you for shopping with VANTA!
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