Delivery and pickup
- VANTA Village: Chargas, Post Office: Chargas, Police Station: Kasba, District: Brahmanbaria., Brahmanbaria
Define Your Preferance.
Midmart connects buyers and sellers. Payment and delivery are arranged directly with the shop — Midmart does not hold your money or deliver your order.
Delivery is charged per shop. If your order includes items from three shops, you pay three delivery charges.
Delivery is arranged and charged by the shop, not Midmart.
Full details…or as agreed with the seller.
You pay the seller directly. Midmart never collects or holds the money.
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Reviews are written by buyers after the seller delivers.
We Are The Best.
| Area | Delivery charge | Time |
|---|---|---|
| Inside Dhaka | ৳ 60 Standard rate — this shop has not set its own. | 1 day |
| Outside Dhaka (city) | ৳ 100 Standard rate — this shop has not set its own. | 2-3 days |
| Suburban & rural | ৳ 130 Standard rate — this shop has not set its own. | 2-5 days |
Delivery is arranged and charged by the shop, not Midmart. Delivery is charged per shop. If your order includes items from three shops, you pay three delivery charges.
…or as agreed with the seller.
You pay the seller directly. Midmart never collects or holds the money.
VANTA – Delivery Policy
At VANTA, we are committed to delivering your favorite fashion items safely and efficiently.
📦 Delivery Time
Inside Dhaka: 1–3 working days.
Outside Dhaka: 3–5 working days.
🚚 Delivery Charges
Delivery charges depend on your delivery location and order size. The applicable charge will be communicated during order confirmation.
📋 Order Processing
Orders are processed after confirmation. During holidays or promotional campaigns, processing and delivery may take additional time.
📞 Order Confirmation
Our team may contact you to verify your order details, phone number, and delivery address.
🔍 Product Inspection
Please check your order upon delivery. If you receive a damaged or incorrect product, contact our support team as soon as possible.
⚠️ Delivery Delays
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
📩 Customer Support
For delivery-related questions or assistance, please contact us through our official VANTA social media page.
Thank you for choosing VANTA—Define Your Presence. 🖤
# VANTA – Refund Policy
At **VANTA**, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience.
### 1. Refund Eligibility
Refunds may be considered if you receive a damaged, defective, or incorrect product. Customers must notify us within 48 hours of receiving the order.
### 2. Non-Refundable Items
Products that have been used, washed, damaged due to customer negligence, or returned without their original condition may not qualify for a refund.
### 3. How to Request a Refund
To request a refund, contact us through our official VANTA Facebook page and provide your order details, a description of the issue, and clear photos or videos of the product.
### 4. Refund Approval
Our team will review your request and inform you whether it qualifies for a refund. Approved refunds will be processed through an agreed payment method.
### 5. Refund Processing Time
Approved refunds will generally be processed within 7–10 business days, depending on the payment provider.
### 6. Delivery Charges
Delivery charges may be non-refundable unless the issue results from an error on our part or applicable law requires otherwise.
### 7. Contact Us
For refund-related questions, please contact our official VANTA customer support page.
**VANTA—Define Your Presence. 🖤**
Thank you for shopping with VANTA!
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Delivery is arranged and charged by the shop, not Midmart.