Write a Listing That Clears Moderation the First Time
Every new listing is reviewed before it goes live. Here is what the queue looks for, what sends a listing back, and how to get through in one pass.
Every product you create on Midmart enters a moderation queue and stays hidden until a person has reviewed it. You cannot publish your own unreviewed listing — that is deliberate, and it is a large part of why buyers here can trust what they read. The good news is that the review is quick and predictable once you know what it looks at.
What a moderator is checking
- Does the listing describe one real, specific product? Not a category, not a bundle of unrelated things, not a placeholder.
- Do the photographs match the product? Manufacturer images are acceptable; images of a different model or a different variant are not.
- Is it in the right category? A listing filed in a busier category to catch traffic is sent back.
- Are the claims supportable? "Original", "official warranty", "100% genuine" are claims you will have to honour at the buyer's door.
- Is it something that may be sold here at all? Tobacco, adult items, anything requiring the platform to hold money — gift cards, top-ups, donations — and counterfeits are all out.
- Is the price sane and the stock real? A price that is obviously a placeholder, or a listing with no stock behind it, wastes the buyer's time and yours.
The five reasons listings are most often sent back
- Copied text with another shop's name or phone number in it. Rewrite in your own words; the contact details in a listing must be yours, and orders belong in the platform.
- A title stuffed with keywords. "Best original imported new premium quality" tells a buyer nothing and reads as noise. Brand, model, key specification, done.
- One dark photograph on a bedsheet. Three clear photos on a plain background beat one artistic shot every time.
- A description with no specifications. Capacity, size, material, colour, what is in the box, warranty terms. Every gap becomes a message you have to answer later.
- Warranty language that is not yours to give. If you offer a seven-day replacement, say exactly that. Do not imply a brand warranty you cannot process.
A listing checklist worth keeping
Title: brand, model, the one specification that matters. Photos: at least three, on a plain background, including the packaging. Description: what it is, what is in the box, key specifications, your warranty in your own words, and any honest caveat. Category: the most specific accurate one. Price: your real price. Stock: your real stock.
Why the queue is worth your patience
Midmart holds no money and books no couriers, so it has exactly two levers for keeping the marketplace honest: who may trade, and what may be listed. The queue is the second lever. Every listing it sends back is one less reason for a buyer to distrust the shop next to yours — which, on a marketplace, is one less reason to distrust yours.
Products ready to list? Open your free Midmart shop — there is no listing fee and no commission, so every listing that clears the queue costs you nothing.
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